Cancellation and Refund Policy

Cancellation & Refund Policy

  • Refunds will be made for cancellation of orders within 48 hours of the order made. However, in case of courier and personalized products, cancellation is not possible. Please make your cancellation request is mailed at [email protected] with the subject line “Cancellation Request.”
  • Please mention the following details in the mail:
    • Order ID
    • Reason of cancellation
    • Refund account details
  • Returns and refunds are not allowed except for the cases of
    • Wrong or defective delivery
    • Order cancellation
    • Non delivery
  • In case of refund, the amount cannot exceed the amount paid by the customer under any circumstances. The refund takes place after proper evaluation of the order by our quality check team.
  • 5% cancellation charge is applicable
  • If there is any extra amount refunded to BookMyBouquets’s account, it shall be utilized for order enhancement. Refund shall not be possible.
  • Refunds will be done only through the original mode of payment (orders paid by cash will be refunded through cheque or bank transfer)
  • Offline refund is credited after customer shares the bank details. It takes 7-10 working days to process the refund.
  • Online refund is made in the mode the customer has made the payment. It might take 7-10 business days to reflect in your account.
  • BookMyBouquets shall hold the right to change the Cancellation & refund policy from time to time. The user is requested to check the space from time to time for changes.
  • If you have any questions/comments about our Cancellation And Refund Policy, please email us at [email protected]

Customer Reviews


BookMyBouquets: Exclusive Online Gift and Flowers Store

Cheerful vibes and special occasions are incomplete without the best flower bouquet. Many people go with several gifts for expressing their love to someone. Flowers can change the mood of anyone and you can buy it with some choices. Gifting Flowers is a great way to make strong bonds in relationships so you can make the day for anniversary, wedding,birthday and more occasions. Are you looking for the best gift shop? If yes then BookMyBouquets is on the top. It is a complete destination for gifts, flowers,cakes, and several more products. 


Special Occasions Need a High Variety of Flowers

Give the best wishes with various flowers and you will get exclusive flower arrangements for occasions. A wide range of floral boxes are available and in which you can go with special items according to the occasion. Check out the different collections of flowers and we have roses,carnations, gerberas, lilies, orchids, exotic flowers, mixed flowers, and more.Some best combos are always in demand so look at them for choosing the bestone. 

We celebrate many days and without perfect gifts, they never meet with correct vibes. Birthdays are unavoidable and you can please your special friends with gifting. We efforts for the freshness of flowers and our customers will get original flowers only. Our housewarming gifts range is great for a new house and gives a special vibe for a new beginning in life. The customer can buy different items for decorative purposes for the house. Flowers are a good way for best wishes to celebrate a new house party.

Customized gifts for her/him

Sometimes it is hard to pick the right gift for people but according to gender, we are helping you to find the correct one. We listed a special range for he and she and this is the perfect approach for saving time. 

If you are searching for gifts for your women then you can go with our women's section and here you will get customized and special gifts for women only. In the man section, everything is perfectly placed for men's choices. Apart from this customers can see many more options for exclusive gifts and flowers.


Send personalized cakes and flowers online 

Personalized cakes are a new trend and BookMyBouquets has an amazing range of cakes for customers. You can gift flowers and cakes with special combos and our team give more options for that. For personalized cakes, we need proper details from the customers so it is necessary to fill details carefully. Special designers are ready to give the best designs and delicious cakes. You can decide the flavors with cakes and make the occasion special. Our online platform is ready for great services and we ensure on-time delivery of gifts. 


How to complete your order with BookMyBouquets?

Buy or send gifts are possible with our online BookMyBouquets store. The customers should know the process for choosing gifts and ordering. You can simply visit BookMyBouquets.com and see our wide range of gifts. Make the best decisions for flowers and gifts and after that go with the order section. You need to enter some details and fill the delivery address with a valid mobile number. Our delivery channels are very quick and you do not need to wait much. 


Reasons to select online BookMyBouquets for floral arrangements and gift


We prepare the best gifts and floral arrangements for clients and you can easily find us on the internet. Our team experience is enough to take multiple orders to complete them on time. Some unique gifts and flowers are attractive items in our web portal and these are good for expressing love for someone special. For customers, we have great discounts and offers. Our gift items and cakes are affordable for everyone and there is no different category for high prices. The customer will get the same freshness and quality with the same pricing. Now you can place the order from different countries to send gifts in India. Order tracking system can make your delivery easy and there are no fake details. BookMyBouquets is a hassle-free Gifting store in Gurgaon that provides customized gifts and decorative cakes anytime.


BookMyBouquets is the best in all areas in Gurgaon

We give our best for maintaining the freshness of floral gifts in Gurgaon and cover all the areas. If you are ordering flowers then you need to fill the right city and Pin code. For knowing the correct Pin code you can see BookMyBouquets web portal and we are listed all of them. We delivered 450+ cities with positive remarks and the number is counting many more.  


Get the benefits with promotional offers and free delivery

Regular customers can find the best promotional offers with BookMyBouquets. Some promotional plans are listed on our portal and you can avail the benefits with them. In which the customers need to promote the website or services for extra rewards. Free delivery offers are also with some subscription plans and you need to read all terms and conditions. 

Customers do not worry about the look and quality of the order and we BookMyBouquets efforts to remain the high freshness of flowers and deliver the exact gift. If anyone finds any difference in the ordered product then we are ready to accept back and give 100% refund. 


In Online bouquet stores, our services are unbeatable. Floral boxes and sweets can change the mood of any person and these gifts are enough to make smile on your loved ones. Some gifts are prepared according to occasions and we understand the value of celebrations. Personalized cakes and gift boxes are enhancing bonding in relationships. Online gift outlets are profitable options in many terms. Now the customer can order gifts in his comfort and he does not need to go out for exploring one-by-one shops. Finish your gift search with BookMyBouquets online flower store.

 

 


Frequently Asked Questions

Q: Can You Provide The Same Day Flower Delivery In Gurgaon?

Answer: Yes you can get the flowers on the same day you order. For last-minute orders and to get same-day delivery you need to place the order before 6 pm. and we'll deliver the flowers the very same day!

Q: How Can I Send Flowers From The USA To Gurgaon?

Answer: You can simply place the order online. We are just a click away. If you need any help our customer care executives are available to you to help you choose the best flower arrangement for your loved ones.

Q: How Much Does It Cost To Send Flowers To Gurgaon?

Answer: Our Range for the bouquets starts from Rs 349 onwards.

Q: Can I Send A Personal Message With The Flowers?

Answer: Yes your message will be typed on a small card that will accompany the flowers.

Q: Will My Flowers Arrive Fresh?

Answer: Yes we at BookMyBouquets make sure that the flowers that we send are fresh not only when they are delivered but also remain fresh after the delivery. They are packed properly before shipping and unpacked before delivery.

Q: Do You Call The Recipient Before The Delivery?

Answer: No to keep the element of surprise we do not call. The only time we call is-

1. Address is incomplete

2. Address is not locatable

3. The receiver is not at home

4. The address is wrong

5. There is no one on the premises to receive the flowers

Q: What Happens If No One Is Home When The Flowers Are Delivered?

Answer: If the recipient is not at the delivery address to receive their flowers. The receiver is contacted over the phone and can either be delivered to a neighbor or in some cases to a new location if it is in the same area.

Q: What If I Have A Complaint?

Answer: Our customer care team is always there to sort any kind of complaint if you have regarding the order. We can be reached by:

1. Chat

2. Email [email protected]

3. Whatsapp- 9999647332

4. Telephone- 9999647332

Q: Will My Bouquet Look The Same At The Time Of Delivery?

Answer: We are committed to delivering your order on time and as fresh and beautiful as possible. Since the nature of flowers is such that some flowers are not available, it then becomes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements, the variety will take precedence over color. For instance, if an order is for yellow Carnations, they will substitute another color of carnations. We appreciate our customers’ feedback; customer satisfaction is our ultimate goal! Here’s what some of our customers say about our work.

Delivery Areas In Gurgaon

We deliver flowers in all the areas of Gurgaon. Since Gurugram is a major Metropolitan city for the delivery we have divided the areas into 5 zones-

City

Pincode

City

Pincode

Flower Delivery in Palam Vihar

122017

Online Cake Delivery in Palam Vihar

122017

Flower Delivery in New Palam Vihar

122017

Online Cake Delivery in New Palam Vihar

122017

Flower Delivery in Gurgaon

122001

Online Cake Delivery in Gurgaon

122001

Flower Delivery in Sohna Road

122018

Flower Delivery in DLF Phase 3

122022

Flower Delivery in Udyog vihar

122016

Flower Delivery in DLF Phase 4

122022

Flower Delivery in Dlf Cyber City

122022

Flower Delivery in DLF Phase 1

122001

Flower Delivery in Sector 14

122001

Flower Delivery in DLF Phase 2

122001

Flower Delivery in Sector 12

122001

Flower Delivery in DLF Phase 5

122022

Flower Delivery in Sector 56

122011

 Delivery On Dwarka Expressway 122017 

Flower Delivery in Sector 22

122017

 Flower Delivery On Dwarka Expressway 122017 

Flower Delivery in Sector 23

122017

 Delivery In All Gurgaon  122001

Flower Delivery in Sector 23A

122017

 Cake Delivery In All Gurgaon  122002

Flower Delivery in ESector 22A

122017

 Gift Delivery On Dwarka Expressway  122017

Flower Delivery in Sushant Lok1

122022

 Flower Delivery In All Gurgaon