Terms & Condition

This Terms of Service subject to the Term and Conditions is effective upon acceptance for all new users and from 7th May 2019 for all existing and new users.

BookMyBouquets is an online gift registered under the government of india. BookMyBouquets provides its services and Terms of Service (“TOS”) subject to the terms and conditions (“Terms & Conditions”) detailed herein.

By using our Site, application and services you confirm that you accept all of the terms and conditions in, and linked to, this Terms of Service (“TOS”). This TOS is effective upon acceptance. Use of any functionality of the Site, makes you a user (“User”) and amounts to your acceptance of the Terms & Conditions and all applicable laws. If it conflicts with any other documents, the TOS will control for the purposes of usage of the Site.

General Terms

These Terms & Conditions are governed by Indian laws along with the relationship between you and BookMyBouquets. These Terms & Conditions constitutes the entire agreement between you and BookMyBouquets and governs your use of the Site, superseding any prior agreements between you and BookMyBouquets with respect to the Site.

If any of these conditions are deemed invalid, void, or for any reason unenforceable, both the parties agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision. BookMyBouquets may offer special promotional offers, which may or may not apply to your account. You agree to be bound by any additional terms and conditions for these special offers. Headings are for reference purposes only and do not limit the scope or extent of such section.

The Terms & Conditions are governed by the Indian laws. Should you have further concerns or queries regarding the same, please feel free to drop us a mail at [email protected] or contact our customer support team for further help and we’d be happy to assist you.

Account Registration

In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or BookMyBouquets has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, BookMyBouquets has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify BookMyBouquets immediately of any unauthorized use of your account or any other breach of security. BookMyBouquets reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion. Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.

Buying Terms

This section constitutes a binding agreement between User (hereafter within these Buying Terms “Buyer”) and BookMyBouquets.

BookMyBouquets reserves the right to accept, decline or cancel the order laced by you under unavoidable circumstances. Your receipt of communication of the order does not necessarily accounts to the confirmation of the order.

For all cancelled orders by BookMyBouquets, the similar amount shall be credited to your account within X business days.

BookMyBouquets reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice.

The methods of payment for a purchase as accepted by BookMyBouquets includes:

  • Credit Card
  • Debit Card
  • Bank Transfer
  • Third party payment services
Product Descriptions

BookMyBouquets attempts to be as accurate as possible. However, BookMyBouquets does not warrant that product descriptions, titles, attributes, specifications, price or other content or any other information related to the product(s) is accurate, complete, reliable, current, or error-free.

BookMyBouquets holds ownership in the way the titles or content are laid out arranged and standardised. The message on the complimentary message card, which is provided by BookMyBouquets, can either be printed or hand written, depending on where the delivery is scheduled for.


BookMyBouquets generally does not confirm and ship the order until after we have received details regarding the availability of the product and the destination to which you want the product to be delivered.

BookMyBouquets may be unable to successfully deliver items because of a mismatch in live inventory listings with our partners. In such cases, BookMyBouquets may cancel such orders if an item is unavailable, and make a full refund if the order has been paid for. The placement of an order does not guarantee delivery of an item. We hold the right to extend our services to any individual, organization, group or business unit. We may refuse to serve any individual, organization, group or business unit solely on our own will and we will not be answerable to anyone.

In case of duplicity of orders, we will try to contact the customer to confirm the same. In case the order is placed by mistake, we will give full refund of the order provided it is not prepared and dispatched. However, if the customer is not reachable, the final discretion lies with BookMyBouquets.

BookMyBouquets is not liable for delay and failure in orders because of

  • Bad weather
  • Political disruptions
  • Other unforeseen circumstances
  • Wrong shipping/delivery address.
  • Recipient not available.
  • Premises locked.
  • Recipient refusing to accept the delivery

For same-day standard time delivery, orders must be received by BookMyBouquets before 6:00 pm, Monday – Sunday, IST.

For same-day fixed time delivery, orders must be received by BookMyBouquets before 6:30 pm, Monday – Sunday, IST.

For same-day midnight delivery, orders must be received by BookMyBouquets before 7:00 pm, Monday – Sunday, IST.

Returns & Refunds

Refunds will be made for cancellation of orders within 48 hours of the order made. However, in case of courier and personalized products, cancellation is not possible. Please make your cancellation request at [email protected]

Returns are not allowed except for the cases of

  • Wrong or defective delivery
  • Order cancellation
  • Non delivery
Promotions and Codes

Buyer can only redeem one promotion/ coupon/ voucher code at a time; per transaction.

BookMyBouquets does not allow redeeming more than one promotion/ coupon/ voucher codes for one transaction.

Validity and offer of the coupon/ voucher/ promotion code applicable per transaction is dependent on the T&Cs published on the promotion banner or voucher.

BookMyBouquets reserves rights to withdraw any promotional coupon code without any prior intimation to the buyer.

BookMyBouquets wishes to conduct social media competitions. Winners to such competitions are randomly selected. BookMyBouquets reserves rights to not disclose the details of participants to the competition.

The results of such above mentioned competitions and contests will not discussed by BookMyBouquets. BookMyBouquets holds rights to not disclose any such information. The participants to such competitions have no rights to contest or question the results in anyway.

Customer Reviews

BookMyBouquets: Exclusive Online Gift and Flowers Store

Cheerful vibes and special occasions are incomplete without the best flower bouquet. Many people go with several gifts for expressing their love to someone. Flowers can change the mood of anyone and you can buy it with some choices. Gifting Flowers is a great way to make strong bonds in relationships so you can make the day for anniversary, wedding,birthday and more occasions. Are you looking for the best gift shop? If yes then BookMyBouquets is on the top. It is a complete destination for gifts, flowers,cakes, and several more products. 

Special Occasions Need a High Variety of Flowers

Give the best wishes with various flowers and you will get exclusive flower arrangements for occasions. A wide range of floral boxes are available and in which you can go with special items according to the occasion. Check out the different collections of flowers and we have roses,carnations, gerberas, lilies, orchids, exotic flowers, mixed flowers, and more.Some best combos are always in demand so look at them for choosing the bestone. 

We celebrate many days and without perfect gifts, they never meet with correct vibes. Birthdays are unavoidable and you can please your special friends with gifting. We efforts for the freshness of flowers and our customers will get original flowers only. Our housewarming gifts range is great for a new house and gives a special vibe for a new beginning in life. The customer can buy different items for decorative purposes for the house. Flowers are a good way for best wishes to celebrate a new house party.

Customized gifts for her/him

Sometimes it is hard to pick the right gift for people but according to gender, we are helping you to find the correct one. We listed a special range for he and she and this is the perfect approach for saving time. 

If you are searching for gifts for your women then you can go with our women's section and here you will get customized and special gifts for women only. In the man section, everything is perfectly placed for men's choices. Apart from this customers can see many more options for exclusive gifts and flowers.

Send personalized cakes and flowers online 

Personalized cakes are a new trend and BookMyBouquets has an amazing range of cakes for customers. You can gift flowers and cakes with special combos and our team give more options for that. For personalized cakes, we need proper details from the customers so it is necessary to fill details carefully. Special designers are ready to give the best designs and delicious cakes. You can decide the flavors with cakes and make the occasion special. Our online platform is ready for great services and we ensure on-time delivery of gifts. 

How to complete your order with BookMyBouquets?

Buy or send gifts are possible with our online BookMyBouquets store. The customers should know the process for choosing gifts and ordering. You can simply visit BookMyBouquets.com and see our wide range of gifts. Make the best decisions for flowers and gifts and after that go with the order section. You need to enter some details and fill the delivery address with a valid mobile number. Our delivery channels are very quick and you do not need to wait much. 

Reasons to select online BookMyBouquets for floral arrangements and gift

We prepare the best gifts and floral arrangements for clients and you can easily find us on the internet. Our team experience is enough to take multiple orders to complete them on time. Some unique gifts and flowers are attractive items in our web portal and these are good for expressing love for someone special. For customers, we have great discounts and offers. Our gift items and cakes are affordable for everyone and there is no different category for high prices. The customer will get the same freshness and quality with the same pricing. Now you can place the order from different countries to send gifts in India. Order tracking system can make your delivery easy and there are no fake details. BookMyBouquets is a hassle-free Gifting store in Gurgaon that provides customized gifts and decorative cakes anytime.

BookMyBouquets is the best in all areas in Gurgaon

We give our best for maintaining the freshness of floral gifts in Gurgaon and cover all the areas. If you are ordering flowers then you need to fill the right city and Pin code. For knowing the correct Pin code you can see BookMyBouquets web portal and we are listed all of them. We delivered 450+ cities with positive remarks and the number is counting many more.  

Get the benefits with promotional offers and free delivery

Regular customers can find the best promotional offers with BookMyBouquets. Some promotional plans are listed on our portal and you can avail the benefits with them. In which the customers need to promote the website or services for extra rewards. Free delivery offers are also with some subscription plans and you need to read all terms and conditions. 

Customers do not worry about the look and quality of the order and we BookMyBouquets efforts to remain the high freshness of flowers and deliver the exact gift. If anyone finds any difference in the ordered product then we are ready to accept back and give 100% refund. 

In Online bouquet stores, our services are unbeatable. Floral boxes and sweets can change the mood of any person and these gifts are enough to make smile on your loved ones. Some gifts are prepared according to occasions and we understand the value of celebrations. Personalized cakes and gift boxes are enhancing bonding in relationships. Online gift outlets are profitable options in many terms. Now the customer can order gifts in his comfort and he does not need to go out for exploring one-by-one shops. Finish your gift search with BookMyBouquets online flower store.



Frequently Asked Questions

Q: Can You Provide The Same Day Flower Delivery In Gurgaon?

Answer: Yes you can get the flowers on the same day you order. For last-minute orders and to get same-day delivery you need to place the order before 6 pm. and we'll deliver the flowers the very same day!

Q: How Can I Send Flowers From The USA To Gurgaon?

Answer: You can simply place the order online. We are just a click away. If you need any help our customer care executives are available to you to help you choose the best flower arrangement for your loved ones.

Q: How Much Does It Cost To Send Flowers To Gurgaon?

Answer: Our Range for the bouquets starts from Rs 349 onwards.

Q: Can I Send A Personal Message With The Flowers?

Answer: Yes your message will be typed on a small card that will accompany the flowers.

Q: Will My Flowers Arrive Fresh?

Answer: Yes we at BookMyBouquets make sure that the flowers that we send are fresh not only when they are delivered but also remain fresh after the delivery. They are packed properly before shipping and unpacked before delivery.

Q: Do You Call The Recipient Before The Delivery?

Answer: No to keep the element of surprise we do not call. The only time we call is-

1. Address is incomplete

2. Address is not locatable

3. The receiver is not at home

4. The address is wrong

5. There is no one on the premises to receive the flowers

Q: What Happens If No One Is Home When The Flowers Are Delivered?

Answer: If the recipient is not at the delivery address to receive their flowers. The receiver is contacted over the phone and can either be delivered to a neighbor or in some cases to a new location if it is in the same area.

Q: What If I Have A Complaint?

Answer: Our customer care team is always there to sort any kind of complaint if you have regarding the order. We can be reached by:

1. Chat

2. Email [email protected]

3. Whatsapp- 9999647332

4. Telephone- 9999647332

Q: Will My Bouquet Look The Same At The Time Of Delivery?

Answer: We are committed to delivering your order on time and as fresh and beautiful as possible. Since the nature of flowers is such that some flowers are not available, it then becomes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements, the variety will take precedence over color. For instance, if an order is for yellow Carnations, they will substitute another color of carnations. We appreciate our customers’ feedback; customer satisfaction is our ultimate goal! Here’s what some of our customers say about our work.

Delivery Areas In Gurgaon

We deliver flowers in all the areas of Gurgaon. Since Gurugram is a major Metropolitan city for the delivery we have divided the areas into 5 zones-





Flower Delivery in Palam Vihar


Online Cake Delivery in Palam Vihar


Flower Delivery in New Palam Vihar


Online Cake Delivery in New Palam Vihar


Flower Delivery in Gurgaon


Online Cake Delivery in Gurgaon


Flower Delivery in Sohna Road


Flower Delivery in DLF Phase 3


Flower Delivery in Udyog vihar


Flower Delivery in DLF Phase 4


Flower Delivery in Dlf Cyber City


Flower Delivery in DLF Phase 1


Flower Delivery in Sector 14


Flower Delivery in DLF Phase 2


Flower Delivery in Sector 12


Flower Delivery in DLF Phase 5


Flower Delivery in Sector 56


 Delivery On Dwarka Expressway 122017 

Flower Delivery in Sector 22


 Flower Delivery On Dwarka Expressway 122017 

Flower Delivery in Sector 23


 Delivery In All Gurgaon  122001

Flower Delivery in Sector 23A


 Cake Delivery In All Gurgaon  122002

Flower Delivery in ESector 22A


 Gift Delivery On Dwarka Expressway  122017

Flower Delivery in Sushant Lok1


 Flower Delivery In All Gurgaon