Terms & Condition

This Terms of Service subject to the Term and Conditions is effective upon acceptance for all new users and from 7th May 2019 for all existing and new users.

BookMyBouquets is an online gift registered under the government of india. BookMyBouquets provides its services and Terms of Service (“TOS”) subject to the terms and conditions (“Terms & Conditions”) detailed herein.

By using our Site, application and services you confirm that you accept all of the terms and conditions in, and linked to, this Terms of Service (“TOS”). This TOS is effective upon acceptance. Use of any functionality of the Site, makes you a user (“User”) and amounts to your acceptance of the Terms & Conditions and all applicable laws. If it conflicts with any other documents, the TOS will control for the purposes of usage of the Site.

General Terms

These Terms & Conditions are governed by Indian laws along with the relationship between you and BookMyBouquets. These Terms & Conditions constitutes the entire agreement between you and BookMyBouquets and governs your use of the Site, superseding any prior agreements between you and BookMyBouquets with respect to the Site.

If any of these conditions are deemed invalid, void, or for any reason unenforceable, both the parties agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision. BookMyBouquets may offer special promotional offers, which may or may not apply to your account. You agree to be bound by any additional terms and conditions for these special offers. Headings are for reference purposes only and do not limit the scope or extent of such section.

The Terms & Conditions are governed by the Indian laws. Should you have further concerns or queries regarding the same, please feel free to drop us a mail at [email protected] or contact our customer support team for further help and we’d be happy to assist you.

Account Registration

In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or BookMyBouquets has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, BookMyBouquets has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify BookMyBouquets immediately of any unauthorized use of your account or any other breach of security. BookMyBouquets reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion. Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.

Buying Terms

This section constitutes a binding agreement between User (hereafter within these Buying Terms “Buyer”) and BookMyBouquets.

BookMyBouquets reserves the right to accept, decline or cancel the order laced by you under unavoidable circumstances. Your receipt of communication of the order does not necessarily accounts to the confirmation of the order.

For all cancelled orders by BookMyBouquets, the similar amount shall be credited to your account within X business days.

BookMyBouquets reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice.

The methods of payment for a purchase as accepted by BookMyBouquets includes:

  • Credit Card
  • Debit Card
  • Bank Transfer
  • Third party payment services
Product Descriptions

BookMyBouquets attempts to be as accurate as possible. However, BookMyBouquets does not warrant that product descriptions, titles, attributes, specifications, price or other content or any other information related to the product(s) is accurate, complete, reliable, current, or error-free.

BookMyBouquets holds ownership in the way the titles or content are laid out arranged and standardised. The message on the complimentary message card, which is provided by BookMyBouquets, can either be printed or hand written, depending on where the delivery is scheduled for.


BookMyBouquets generally does not confirm and ship the order until after we have received details regarding the availability of the product and the destination to which you want the product to be delivered.

BookMyBouquets may be unable to successfully deliver items because of a mismatch in live inventory listings with our partners. In such cases, BookMyBouquets may cancel such orders if an item is unavailable, and make a full refund if the order has been paid for. The placement of an order does not guarantee delivery of an item. We hold the right to extend our services to any individual, organization, group or business unit. We may refuse to serve any individual, organization, group or business unit solely on our own will and we will not be answerable to anyone.

In case of duplicity of orders, we will try to contact the customer to confirm the same. In case the order is placed by mistake, we will give full refund of the order provided it is not prepared and dispatched. However, if the customer is not reachable, the final discretion lies with BookMyBouquets.

BookMyBouquets is not liable for delay and failure in orders because of

  • Bad weather
  • Political disruptions
  • Other unforeseen circumstances
  • Wrong shipping/delivery address.
  • Recipient not available.
  • Premises locked.
  • Recipient refusing to accept the delivery

For same-day standard time delivery, orders must be received by BookMyBouquets before 6:00 pm, Monday – Sunday, IST.

For same-day fixed time delivery, orders must be received by BookMyBouquets before 6:30 pm, Monday – Sunday, IST.

For same-day midnight delivery, orders must be received by BookMyBouquets before 7:00 pm, Monday – Sunday, IST.

Returns & Refunds

Refunds will be made for cancellation of orders within 48 hours of the order made. However, in case of courier and personalized products, cancellation is not possible. Please make your cancellation request at [email protected]

Returns are not allowed except for the cases of

  • Wrong or defective delivery
  • Order cancellation
  • Non delivery
Promotions and Codes

Buyer can only redeem one promotion/ coupon/ voucher code at a time; per transaction.

BookMyBouquets does not allow redeeming more than one promotion/ coupon/ voucher codes for one transaction.

Validity and offer of the coupon/ voucher/ promotion code applicable per transaction is dependent on the T&Cs published on the promotion banner or voucher.

BookMyBouquets reserves rights to withdraw any promotional coupon code without any prior intimation to the buyer.

BookMyBouquets wishes to conduct social media competitions. Winners to such competitions are randomly selected. BookMyBouquets reserves rights to not disclose the details of participants to the competition.

The results of such above mentioned competitions and contests will not discussed by BookMyBouquets. BookMyBouquets holds rights to not disclose any such information. The participants to such competitions have no rights to contest or question the results in anyway.

Customer Reviews

BookMyBouquets.com - A online gift store for all your needs

Define your relationship with Unique Online Gifts

Life is full of various experiences, and yes, these experiences count. They assist us to survive in difficult times, thereby making our life meaningful. When you present a beautiful gift to your loved one for any special occasion, it also creates an experience to be cherished for a long time.

Buy/send online gifts

Gone are the days when you have to go to a store to buy gifts and present. Now you can easily buy/send online gifts from the comfort of your home. Whether it is a birthday gifts, anniversary gifts, mother's day, Valentine's Day, Raksha Bandhan, Diwali or any special day, you can choose from many gifts available in any online gift portal. All you need is to put an extra effort to select the gift perfectly to make sure a "wow" moment for your loved one when he/she opens the gift wrapper.

Gifts for her

Express your love and care for your women in life by choosing exclusive gifts for her. It is indeed a difficult task when one has to select a gift for women. But with various online gifting portal, you can easily purchase gifts for her, no matter the occasion. With so many online options, never get restricted for choices and browse through an online gift portal. Right from fashion accessories to attires, pieces of jewellery to cakes and flowers, gourmets to gift cards, you will get everything online. Whether she is your mother, sister or wife or friend, make her feel special with a magnificent gift.

Gifts for him

Are you fretting, overthinking what to present as a gift to your special men in life? Well! You can choose one from a renowned e-gifting site that amaze you with various unique gifts for men. Whether he is your father, brother, grandfather, husband, with each of them, you share a strong bond of love. There are great options of online gifts for men online, right from executive gifts, watches, chocolates and even personalized gifts with special messages.

Buy/Send Best Birthday gifts online

Birthday is the beginning of one more year of your life. One of the best ways to express your heartfelt emotion on someone's birthday is through awesome birthday gifts. Whether your parents, husband, brother/sister or friend make their special day more special by giving them exciting Birthday gifts online. Whatever is the occasion, there are thousands of gifts available online to make their celebration amusing and memorable. Choose a gift that not only makes the receiver feel excited but also brings a big smile to their face. Just with few clicks, you can buy anything from any online gifting portals.

Order Designer and Personalized Cakes online

Any special occasion is the best time to give a delicacy to your taste buds with a flavorful cake. A delectable cake not only satisfies your soul with its unique flavour but also illuminates you on all special occasions with its saccharinity. Whether it is a birthday, Valentine’s Day, anniversary, every single occasion is incomplete without a delightful cake. Get the best quality cakes online from any cake delivery online shop. A renowned online cake shop offers you a huge variety of flavorful, freshly baked cakes. Their skilled bakers bake for you the best cake with utmost precision.

Give a dash of fresh Flowers with same day delivery

There is hardly anyone in this world who does not love flowers. Who does not admire the magnificence of flowers? Flowers can bring a smile to everyone face. Flowers make your soul calm and peaceful. On any special occasion, express your feelings to your loved ones through the language of flowers. Make flower the messenger of emotions, and send a bouquet of beautiful flowers online. With so many online florists available, it's no more a hassle to get a bunch of beautiful flowers. At the comfort of your home, order beautiful flowers with just a few click of your finger.

Best Anniversary gifts to make sweet memories

Wish your loved one on their anniversary with beautiful anniversary gifts! Anniversary is that time of the year when you want to raise a toast with your partner for your togetherness. It is one beautiful gesture to rejoice in the momentus of your relationship with your husband or wife. So, these occasion needs some special celebrations. Anniversary gifts are the best way to express your love to your spouse. Select from among the huge range of the collection available in any gifting portal.

Personalised gifts for your dear ones

When the matter is about celebration, nothing can be as exciting as sending and getting gifts. And when the gift displays your special one resemblance, then that gift becomes a flawless token of memory. With a huge collection of personalized gifts available online, it is easy to express your heart and impress your dear. A personalised gift is full of grace and classiness. A small twist of your memory, when decked to a simple gift, can really make your loved one happy. All you have to do is place your order online and send personalised gifts to your special one.


Order flowers and cakes online

Gifting is one of the finest gestures for expressing your heartfelt love and care to your dear ones. Among all gifts, a flower and cake combo is one of the best options to gift your special person. With a plethora of online stores, you can order flowers and cakes online and allow your dear one to feel special and overjoyed from the heart. Whether it is a birthday, anniversary, or any occasion, this combination of flowers and cakes makes a great gifting option.


Gift hampers for a special occasion

Make an assortment of feelings with a beautiful gift hamper or a gift box The relationship is always precious and showing them how much you care and your emotions through gifts really add some vivacity to it. Gift hampers have the charisma to boost up mood and make the relationship stronger. When there are so many options, selecting one is difficult. But a gift hamper can make a present look very big and royal because of a collection of various gifts. Each gift in a hamper can bring a priceless smile

to your loved ones face.


Thank you Gifts for him/her

We always have someone in our lives to thank for. And if there is someone whom you would like to thank for like your boss, mom, friend or a doctor or even a stranger we have got gifts for everybody that can bring a smile on their face. Present them with the failsafe and special gift from BookMyBouquets.com. You can select from a wide range of gifts like cushions, greeting cards, keychains, wallets, chocolates, flowers, cakes, canvas, puzzles, mugs and many more. So, what are you waiting for? express your gratitude towards the most supportive person in your life by sending a beautiful gift online from BookMyBouquets and thank them in a special way.


Housewarming Gifts

A new house is a new beginning in people’s life. It not only brings happiness by giving peace and happy existence but also offers a sense of belonging. Buying a house is a big event in the people’s life and is usually celebrated with tremendous joy and excitement. So its important for you to choose a housewarming gift that can give a special surprise to your loved ones. We have got numerous wide range of gifts for home, kitchen, bar and you can also choose from decor items like paintings, posters, furnishing, flowers, and personalized gifts.


What’s more good than having an online gift store on your finger tips. Book my bouquet makes it easy for you to get the best flowers for your loved ones, unique personalized gift hampers, delicious cakes, handmade gifts, beautiful birthday gifts, wedding and anniversary gifts from the comfort of your home.



Frequently Asked Questions

Q: Can You Provide The Same Day Flower Delivery In Gurgaon?

Answer: Yes you can get the flowers on the same day you order. For last-minute orders and to get same-day delivery you need to place the order before 6 pm. and we'll deliver the flowers the very same day!

Q: How Can I Send Flowers From The USA To Gurgaon?

Answer: You can simply place the order online. We are just a click away. If you need any help our customer care executives are available to you to help you choose the best flower arrangement for your loved ones.

Q: How Much Does It Cost To Send Flowers To Gurgaon?

Answer: Our Range for the bouquets starts from Rs 349 onwards.

Q: Can I Send A Personal Message With The Flowers?

Answer: Yes your message will be typed on a small card that will accompany the flowers.

Q: Will My Flowers Arrive Fresh?

Answer: Yes we at BookMyBouquets make sure that the flowers that we send are fresh not only when they are delivered but also remain fresh after the delivery. They are packed properly before shipping and unpacked before delivery.

Q: Do You Call The Recipient Before The Delivery?

Answer: No to keep the element of surprise we do not call. The only time we call is-

1. Address is incomplete

2. Address is not locatable

3. The receiver is not at home

4. The address is wrong

5. There is no one on the premises to receive the flowers

Q: What Happens If No One Is Home When The Flowers Are Delivered?

Answer: If the recipient is not at the delivery address to receive their flowers. The receiver is contacted over the phone and can either be delivered to a neighbor or in some cases to a new location if it is in the same area.

Q: What If I Have A Complaint?

Answer: Our customer care team is always there to sort any kind of complaint if you have regarding the order. We can be reached by:

1. Chat

2. Email [email protected]

3. Whatsapp- 9999647332

4. Telephone- 9999647332

Q: Will My Bouquet Look The Same At The Time Of Delivery?

Answer: We are committed to delivering your order on time and as fresh and beautiful as possible. Since the nature of flowers is such that some flowers are not available, it then becomes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements, the variety will take precedence over color. For instance, if an order is for yellow Carnations, they will substitute another color of carnations. We appreciate our customers’ feedback; customer satisfaction is our ultimate goal! Here’s what some of our customers say about our work.

Delivery Areas In Gurgaon

We deliver flowers in all the areas of Gurgaon. Since Gurugram is a major Metropolitan city for the delivery we have divided the areas into 5 zones-





Flower Delivery in Palam Vihar


Online Cake Delivery in Palam Vihar


Flower Delivery in New Palam Vihar


Online Cake Delivery in New Palam Vihar


Flower Delivery in Gurgaon


Online Cake Delivery in Gurgaon


Flower Delivery in Sohna Road


Flower Delivery in DLF Phase 3


Flower Delivery in Udyog vihar


Flower Delivery in DLF Phase 4


Flower Delivery in Dlf Cyber City


Flower Delivery in DLF Phase 1


Flower Delivery in Sector 14


Flower Delivery in DLF Phase 2


Flower Delivery in Sector 12


Flower Delivery in DLF Phase 5


Flower Delivery in Sector 56



Flower Delivery in Sector 22



Flower Delivery in Sector 23



Flower Delivery in Sector 23A



Flower Delivery in ESector 22A



Flower Delivery in Sushant Lok1



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